Service standards

Contrast:

Our service standards

We want you to be happy and satisfied with all the services you receive as a Habinteg tenant.

Our service standards, which cover the 8 main aspects of our service, set out exactly what you can expect from us. They tell you what we’re committed to doing and the timeframe that you can expect us to keep to.

If you have a question about something that isn’t covered here, please contact Habinteg Direct, our Customer Service Team, on direct@habinteg.org.uk or 0300 365 3100, and they’ll be happy to help.

Work for us

Working at Habinteg

We believe that mutual commitment and shared responsibility is key. We are an equal opportunities employer and aim to be an employer of choice. Everything we do is underpinned by our four cultural values: Agile, Accountable, Ambitious and Attentive.

We offer a comprehensive and person-centred employment package to our staff. This includes:

Flexible approach to working week including full-time, part-time and job-sharing possibilities.

Welcoming, accessible work environments including remote working

Training and development programme

Ethical pension scheme from the Pensions Trust - we match up to 10%

Life assurance scheme

Free eye test & contribution towards glasses

Cycle scheme

Subscription payment

Company subscription to Simply Health & Rewards

Bonus 'Habinteg Day' off to take at any point in the year!

We are proud to be a Disability Confident Leader and welcome candidates with Badge showing that Habinteg is a disability confident leader. disabilities, long-term health conditions to apply for our roles. We encourage job-seekers from all backgrounds and experiences to express their interest, and to contact us at recruitment@habinteg.org.uk if you would like to chat to us or discuss reasonable adjustments for your application or interview process.