Your rights

As a social housing tenant, you hold several key rights that are set in government legislation and ensure you have a safe, secure, and well-maintained home.

One of the most important rights is security of tenure. Depending on the type of tenancy you have (secure or assured), you have the right to stay in your home for a significant period, often indefinitely, as long as you meet your responsibilities as a tenant. This provides peace of mind and stability.

Social housing tenants also have the right to live in a property that meets the Decent Homes Standard. This standard ensures your home is in a good state of repair, free from serious health hazards, has a working heating system, and is adequately insulated. Habinteg, as your landlord is responsible for making sure the property meets these standards and for carrying out necessary repairs in a timely manner.

These are a few of the core rights that social housing tenants hold, and they are reinforced by organisations like the Housing Ombudsman. Having an understanding of them will help you to ensure your home is safe and comfortable.

You have the right to:

• Stay in your home for a significant period, often indefinitely, as long as you you’re your responsibilities.
• Live in a property that is well-maintained, safe, and meets specific health and safety standards.
• Have repairs carried out by Habinteg in a timely manner.
• Be treated fairly and without discrimination by Habinteg.
• Receive clear and timely communication from Habinteg about changes to your tenancy and services provided.
• Request information about the management of your home and services from Habinteg.

Help and advice

• Housing Rights: https://www.housingrights.org.uk/
• Citizens Advice: https://www.citizensadvice.org.uk/housing/
• Housing Ombudsman: https://www.housing-ombudsman.org.uk/