Health and safety

As your landlord, we take your health and safety very seriously.

We publish the results of our Tenant Satisfaction Measures survey, which aims to help improve standards for the people living in our homes and give the Regulator of Social Housing an insight into how we are maintaining our homes. 

We also have a duty to tell all tenants about their rights regarding the legal obligations and regulatory requirements that we must meet in connection with your homes, communal facilities and the services we provide to you.

This includes information about:

a) the requirement to provide a home that meets the government's Decent Homes Standard

b) our obligation to comply with health and safety legislation, such as around fire, gas and electrical safety

c) your rights within your tenancy agreements, in particular the right to a home that is fit for human habitation, and the right to receive notice of a proposed visit to carry out repairs or maintenance or to view the condition and state of repair of the premises

d) the rights of disabled tenants to reasonable adjustments and adaptations.

On this page you'll find information on how we work to keep you safe, and some information on how you can make sure your home and communal areas are a safe environment for everyone.