Allpay rent payment error | Tenant news

We have been informed that due to an error with the Allpay payment system, some tenants' rents may have been taken twice. Please rest assured that Allpay are working on resolving this and refunds of the extra payment will be processed between now and Monday.

We are incredibly sorry for any inconvenience this may have caused. If you incur any charges because of the duplication, please call Allpay direct on 0844 225729 or email them attaching a copy of their bank statement showing the charge to enquries@allpay.net or support@allpay.net. If you need any advice please contact Habinteg Direct on 0300 365 3100 and we will be happy to help.