Get to know our Neighbourhood Team: Meet Cai Larkins | Tenant news

Our Neighbourhood Manager for the South West region Cai (pronounced Kay) Larkins support a team of six Neighbourhood Coordinators who work hard to provide the best possible housing service for all tenants. Read on to find out the most unexpected thing to happen to her on scheme and how her own neighbours would describe her.
 

What’s the best thing about your job?
Seeing how impactful it is to provide suitable accessible properties to our tenants, and how much of a difference it makes to their day-to-day life.

What’s the best thing about working on scheme?
No two days are the same, everyday brings a new challenge.

How many tenants do you talk to in a day?
On average, I would say one or two. Our Neighbourhood Coordinators are the ones on the front line who speak to many tenants on a daily basis.

Which one of these animal companions would you prefer to live with: dog, cat or Hedgehog?
I’m definitely a cat person.

What’s the nicest thing that’s happened to you on scheme?
Seeing tenants flourishing after supporting them through their personal struggles.

What’s the most unexpected thing that’s happened to you on your scheme?
I was visited by a hedgehog at a scheme office once!

If you had to be CEO of Habinteg for one week, name three things you’d do?
1. Visit all sites and listen to tenants' and staff feedback in order to shape Habinteg’s future.  
2. Invest in new accessible properties strategically with local authorities.
3. Lobby the housing sector & government for improved regulations on accessible housing.

If you were able to ask one thing of all the tenants of your scheme and they all said yes, what would you ask?
Have you contacted Habinteg Direct to report your repair issue?

You’ve got a bonus holiday for being a great Neighbourhood Manager/Coordinator – how do you spend it?
I’d tour Asia.

Which if these TV shows would best describe your household? Modern family, Family ties, My family?
Modern Family

How would your neighbours describe you?
Easy going and generally happy.

How would your Habinteg colleagues describe you?
Supportive and approachable, the IT geek of the neighbourhood team.

Do you know where the name Habinteg comes from?
Yes, it comes from two words merged in one: Habitat & Integration.