Talk to us 0300 365 3100

Talk to us 0300 365 3100
Talk to us 0300 365 3100
If left unchecked, mould can cause serious harm to both your home and your health.
In 2023, a two-year-old boy named Awaab Ishak died due to prolonged exposure to mould and damp in his home.
As a result of his death, Awaab’s Law will come into effect in October 2025 and will require landlords to act quickly to protect tenants from the harmful effects of mould.
There are also steps you can take to help keep your home dry and mould-free.
Why mould appears
Mould thrives in damp conditions when moisture builds up inside a home and has nowhere to escape. The most common causes of this are:
Protecting your home
There are several habits you can cultivate to minimise moisture build-up and reduce the risk of mould in your home.
1. Keep your home well-ventilated
Make sure to air out your home regularly, especially after cooking, showering, or drying clothes inside.
Open windows or use extractor fans to let the moisture escape. Keep the fans running for a few extra minutes to clear out any leftover dampness.
2. Maintain a steady temperature
Keeping your home between 18°C and 21°C will help prevent condensation from forming.
Even if you only run your heating on low, this can make a big difference in keeping the air in your home warm and dry.
3. Control moisture levels
Wipe down wet surfaces, especially in the kitchen and bathroom, where moisture tends to build up.
Cover pots while cooking to reduce steam, and close kitchen and bathroom doors to prevent steam from spreading throughout the home.
4. Use dehumidifiers and moisture absorbers
In rooms that tend to stay damp, like bathrooms or kitchens, consider using a dehumidifier or moisture absorbers.
5. Ensure airflow isn’t blocked
Try to keep furniture slightly away from walls and avoid covering vents or radiators.
This allows air to circulate freely and helps moisture evaporate, reducing the risk of mould.
Reporting persistent mould
If you notice damp or mould in your home, it’s important to report it straight away.
If you’re a Habinteg tenant experiencing persistent mould, contact our Customer Services Team at Habinteg Direct on 0300 365 3100 or via direct@habinteg.org.uk. You can also report it on our mould prevention web page.
************
Have you signed up to the tenant portal, My Habinteg, yet? It’s quick and easy, you can access a breakdown of your service charges and there’s a monthly £50 shopping voucher winter prize draw for new users. Sign up now . And, if you'd like to receive the digital version of tenant newsletter Update, instead of the print version, please email comms@habinteg.org.uk and ask to be added to the mailing list.