Track service charges easily with My Habinteg | Tenant news

In case you haven’t heard; you can now view a breakdown of your service charges on the My Habinteg tenant portal.

This updated feature has been introduced based on feedback we received from you. As many tenants already use the tenant portal to manage their rent accounts, we’re bringing this information into one place to make it easier for you to review.

How does it work?

• Log in to your My Habinteg portal.
• Select "Rent Account" from the top menu or the "My Rent Account" button on the My Payments screen.
• Your service charge breakdown will be displayed beneath your statement.
  
  

       


You can also choose whether to view future, current or past charges.


   

Service charge guide

If you’d like more information on your service charge, our new Service Charge Guide explains what a service charge is, how it's calculated, and provides a breakdown of each charge, so tenants know exactly what they’re paying for.

If you haven’t signed up to the tenant portal yet, when you sign up we’ll enter you into our winter £50 shopping voucher prize draw. Sign up now.

If you have any questions or need further help accessing your account, speak to our Customer Services Team at Habinteg Direct for help and advice on 0300 365 3100 or email direct@habinteg.org.uk.