Household bills

If you need help to lower your water bill or help to pay your bill, CCW has a number of different support packages to help.

Go to the CCW website for more information.

If you live in England, call them on 0300 034 2222.

If you live in Wales, call them on 0300 034 3333.

If you receive housing benefit or the housing element of Universal Credit, but need more financial support with housing costs, you can apply for a discretionary housing payment through your local council.

These one-off payments are given at the discretion of your local council.

Find your local council.

There are many grants that offer support to households that are struggling.

For more information on how you access some of those grants, visit Turn2Us.

If you are over 75 and you get Pension Credit, you can apply for a free TV Licence. The Pension Credit can be in your name or your partner's, if you live at the same address.

If you, or someone you live with, are blind (severely sight impaired), you are eligible to apply for a 50% reduction in the cost of your TV Licence.

For further information on how to apply for a free or reduced TV Licence, please call 0300 790 6117.

If you or someone in your household claims Universal Credit or is in receipt of benefits, you could switch to a social tariff.

Social tariffs are cheaper broadband and phone packages.

You can apply for most tariffs online, or call your provider and ask to switch.

To see what social tariff your provider offers, follow this link to the Ofcom website: Social tariffs: Cheaper broadband and phone packages - Ofcom.

Alternatively, call your broadband/ mobile provider.