Tenant Listening Events

Tenant Listening Events provide the opportunity to review Habinteg’s performance in a region and identify priorities for improvement. Listening Events ensure that tenants’ views are reflected in the way Habinteg designs and delivers services at a regional level.

We’ve created 6 Tenant Listening Events:

• North London
• Central and East
• South London and South East
• South West
• West Midlands, North West and North East
• Yorkshire and Humberside.

Each Listening Event will combine Local Tenant Representatives, Neighbourhood Managers, and Senior Contractor Surveyors. A named board member will also be linked to each Tenant Listening Event.

To help with the review, they’ll have access to data from satisfaction surveys, complaints and compliments, previous Listening Events and key performance indicators.

Any tenant is also welcome to attend these events.

We’re holding our next Listening Events across April and May 2024. If you want to register to attend one, please email customerengagement@habinteg.org.uk  or call Habinteg Direct on 0300 365 3100 for assistance.